Introduction

Welcome to NiDUBY Solutions (“Company”, “we”, “our”, “us”).
These Terms & Conditions (“Terms”) govern your use of our website, products, and services.
By accessing our website or using our services, you agree to be legally bound by these Terms.

If you do not agree, please do not use our website or services.

2. Definitions

• “Client”, “You”, “Your” refers to the user or customer.

• “Services” refers to all solutions offered by NiDUBY, including but not limited to:
  CCTV, Networking, IT Solutions, Cybersecurity, AMC, Access Control, and Cloud services.

• “Website” refers to www.nidubysolutions.in (or your defined domain).

3. Use of Website

By using this website, you agree that:

• You will not misuse or attempt to harm the website.

• You will not upload malicious files, scripts, or unauthorized content.

• You will use the site only for lawful purposes.

We reserve the right to block access for misuse.

4. Services Provided

NiDUBY Solutions provides the following professional services:

• CCTV & surveillance solutions

• Firewall, router & networking setup

• AMC & maintenance

• IT infrastructure deployment

• Cyber defense advisory

• Cloud & security solutions

• Access control & biometric integration

Service delivery depends on:

• Site audit

• Technical feasibility

• Product availability

• Client approval and documentation

5. Quotes, Pricing & Payments

• All quotations are valid for a limited period (generally 7–30 days).

• Prices may vary depending on market changes, hardware availability & taxes.

• Advance payment is required before project initiation.

• Full payment must be cleared before final handover or AMC activation.

NiDUBY Solutions may terminate or pause service for delayed payments.

6. Client Responsibilities

You agree to:

• Provide accurate information during project discussion

• Grant access to installation locations

• Ensure availability of power & network points

• Maintain security of your passwords, devices, and systems

• Follow compliance rules for cybersecurity installations

7. Warranty & Support

• Warranty on hardware is as per manufacturer policy.

• Services (installation, configuration) include limited post-installation support (duration varies).

• AMC is optional and billed separately.

• Damage caused by mishandling, power issues, natural events, or unauthorized modifications is not covered.

8. Limitations of Liability

NiDUBY Solutions is not responsible for:

• Client-side data loss

• Downtime caused by ISP, electricity, or third-party vendors

• Misuse of installed systems by unauthorized persons

• Cyberattacks caused by weak passwords or improper user practices

Our maximum liability is limited to the amount paid for the service.

9. Intellectual Property

All content on this website — including text, graphics, logos, and designs — belongs to NiDUBY Solutions.
It cannot be copied, redistributed, or replicated without written permission.

10. Cancellation & Refund Policy

• Refunds are not applicable once project or installation work has started.

• For product purchases, refund depends on brand/manufacturer policy.

• Advance payments may be non-refundable depending on procurement status.

11. Third-Party Services

Some services (cloud, storage, cybersecurity products, cameras, NVRs, firewalls) depend on third-party vendors.
NiDUBY Solutions is not liable for:

• Their downtime

• Service change

• Policy updates

• Licensing issues

12. Termination

NiDUBY Solutions may terminate services if:

• Terms are violated

• Payments are delayed

• Illegal or unethical usage is detected

Clients may terminate AMC with 30 days written notice.

13. Governing Law

These Terms are governed by the laws of India, specifically under jurisdiction of Delhi Courts.

14. Changes to Terms

NiDUBY Solutions reserves the right to modify these Terms at any time.
Updated terms will be posted on the website with the revised date.

15. Contact Us

For any queries related to Terms, Services, or Support, contact:

📍 NiDUBY Solutions – Delhi, India
📞 +91-7891120792
📧 info@nidubysolutions.in
🌐 www.nidubysolutions.in