FAQ - NiDUBY Solutions

Frequently Asked Questions

Find answers to the most common questions our clients ask.

What services does NiDUBY provide?

We offer Networking, Cybersecurity, Server Setup, Firewall Configuration, AMC Support, Application Hosting & IT Solutions.

Do you offer on-site support?

Yes, we provide on-site installation, troubleshooting, network setup, and IT support across India.

Do you provide remote support?

Yes, we offer 24/7 remote support for servers, networks, cloud systems, and security monitoring.

Do you offer AMC (Annual Maintenance Contract)?

Yes. Our AMC includes regular health checks, updates, performance tuning, and priority troubleshooting.

Can you design a network for my office?

Yes, we build secure, scalable and optimized network setups for offices, shops, startups, and enterprises.

Do you configure firewalls and security devices?

Yes, we configure Fortinet, Cisco ASA, Sophos, CheckPoint, Palo Alto, and other firewalls.

Can you fix slow or unstable internet issues?

Yes, we diagnose network speed issues, WiFi coverage problems, switch/router misconfigurations, and ISP conflicts.

Do you provide server installation and maintenance?

Yes. We install Windows Server, Linux, Virtualization, AD, DNS, DHCP, File Servers, and Backup Systems.

Can you handle CCTV or surveillance setups?

Yes, we design, install, and maintain CCTV systems for homes, offices, and industrial sites.

Do you provide cloud services?

Yes. We support AWS, Azure, Google Cloud for deployment, backup, and migration.

How do I request a service from NiDUBY?

You can contact us through our Contact Page, WhatsApp, Email, or by submitting a service request form.

Do you offer emergency support?

Yes, we provide emergency IT support for urgent downtime, failures, or cyber issues.

What industries do you support?

We support offices, retail, hospitals, schools, hotels, small businesses, startups and government clients.

Do you provide hardware or only service?

We provide both—hardware procurement (routers, switches, firewalls, CCTV) and complete installation services.

Is NiDUBY available for long-term IT partnership?

Yes, we offer long-term IT partnership, managed services, and support for growing businesses.

Empowering businesses with secure, scalable & modern IT infrastructure.